Delivery

Where do you deliver?

We deliver within UK mainland (at present, we do not deliver to Channel Islands, Scottish Highlands and Islands). Deliveries within our delivery radius are made using our own temperature-controlled vehicles. Deliveries outside this area will be made using third party transport. To find out which mode of delivery we use for your area, you can use our postcode checker on the checkout page.

    Do you have a delivery charge?

    There is a minimum order value of £40 to qualify for delivery anywhere in the UK.

    Our delivery charges can be found in the tables below:

    Hook’d Delivery Radius (Own Delivery Vehicles)

    Order Value 

    Delivery Charge (Tuesday – Friday)

    Delivery Charge (Saturday)

    £40-£54.99 £8.95 £8.95

    £55+

    Free 

    Free

     UK Mainland Outside Delivery Radius (Third-Party Transport)

    Order Value 

    Delivery Charge (Tuesday – Friday)

    Delivery Charge (Saturday)

    £40-£54.99

    £8.95

    £18.95

    £55+

    Free

    £9.95

    When can I expect my delivery to arrive?

    There is currently a 2-day turnaround time from order to delivery. Orders must be placed by 1pm on day 1 for delivery on day 3. For example, all orders placed by 1pm on Monday will be delivered on Wednesday. You can also choose a later delivery date if you wish. 

    Can I choose my delivery time?

    At present, we do not offer specific delivery time slots. However, we will provide a 3-hour delivery window for deliveries being made in our own vehicles. For orders being delivered by third party transport, you will receive a notification on the day of your expected delivery with a 1-hour delivery window. 

    Sunday,Monday,Tuesday,Wednesday,Thursday,Friday,Saturday
    January,February,March,April,May,June,July,August,September,October,November,December
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